WHAT WE DO

Our expertise is teaching high quality interpersonal and people management skills to managers, supervisors, as well as to professional and technical staff.

We offer development in;

• Effective Communication
• Assertiveness
• Conflict Management
• Performance Management
• Coaching

WHO WE ARE

Since 1994, the Management Development Group has partnered with organizations that are committed to cultural change by rebuilding the skills set of their leadership teams. The company is owned and operated by Robert Cotes, who brings 25 years of training and employee development experience. His pragmatic and candid approach has earned him the reputation of being one of the top practitioners in his field.

“I founded the Management Development Group offering real training solutions to businesses wishing to develop and maintain positive and functional cultures. The way to achieve this is to retool the leadership teams as to; standardize communication, operate from the same page using a common language, and ensure consistency with respect to management practices”, says Cotes.

“What differentiates a good manager from a bad one is the level of interpersonal competence that is demonstrated on a day-to-day basis. Over the course of my career, I had the privilege of working in all industries and the common denominator that feeds a dysfunctional corporate culture is the lack of effective communication”, Cotes goes on to say. “This in turn breeds inconsistent and unprofessional management and supervisory practices.” Effective communication is the key to professional and accountable management.