Volume 2 Issue 2

The New Intelligence

Drawing on nearly four decades of brain and behavioral research, scientists have uncovered various intelligences, conceding that intelligence can no longer be measured by traditional I.Q. testing methods alone. Our view of human intelligence has been far too narrow, ignoring other abilities that can, when applied effectively, determine how well we do in life. As of late, a great number of discussions on emotional intelligence - from books and news magazines to talk shows - have begun to proliferate in the North American marketplace. It is scientifically proven that how well or how poorly we do in life is determined by both our intellectual and emotional quotients. The limiting I.Q. paradigm holds an ideal of reason separated from emotions. The new paradigm of E.Q. urges us to synchronize head and heart.

Emotional intelligence can best be described as our ability to recognize our own emotions as well as those of others, to discriminate among them, and use that information to guide our thinking and actions.

Emotional Intelligence gives you:

Self-awareness - recognize and understand your feelings as they surface so you can use them to make decisions with which you are prepared to live.

Self-control - manage your feelings rather than being controlled by them.

Self-motivation - persist when you are faced with challenges and difficulties by channelling your energy toward your objective and the pursuit of your goals.

Empathy - demonstrate your understanding of other people's feelings by taking their perspective into account and by appreciating the differences in how others feel and view things.

While childhood is a critical period for its development, emotional intelligence is not set at birth. It can be strengthened and nurtured throughout adulthood. Emotional intelligence provides the framework for handling relationships with skill and harmony. Considering that quality management is all about developing positive relationships with our employees, managers who apply emotional intelligence to their communication, decision-making, and actions are valued assets to their organizations.