Volume 1 Issue 1

Conflict - A Necessary Evil?
Most people would like to live their lives without conflict, but to be human is to experience conflict. Whether at home or at work, we are constantly faced with disagreements, misunderstandings and hurt feelings; that's just part of life. Full Article

Human Rights
Today, the mere mention of the Human Rights Code is enough to send people screaming from the room. I was no exception... Full Article

What Was Your Name Again?
Is there a more embarassing first line that, "What was your name again?" Full Article

Listen Up!
A brief step by step guide to effective listening. Full Article

Questions and Answers
This weeks question addressed the issue of how to deal with an excellent employee who has an attendance issue problem. Full Article

Employee Surveys...
Find out how you can make your organization more effective through an old form of communication. Full Article