“…FINALLY, SOMEONE DESIGNED TRAINING PROGRAMS THAT WORK! ROBERT DESIGNED A LEARNING SYSTEM, USING A TIMELESS MODEL THAT IS BOTH EFFECTIVE AND PRACTICAL FOR ALL LEVELS OF ANY ORGANIZATION. OUR EMPLOYEES HAVE BEEN CHANGED BY PARTICIPATING IN THE MDG TRAINING AND CONTINUE TO REFER TO AND APPLY THEIR LEARNING ON A DAY-TO-DAY BASIS. THIS IS THE LAST PROGRAM YOUR ORGANIZATION AND EMPLOYEES WILL EVER NEED.”

JERRY OSIER
DIRECTOR, HUMAN RESOURCES
COLONIAL COOKIES

“…THROUGH ROBERT’S EFFORT, WE HAVE REALIZED A SIGNIFICANT IMPROVEMENT IN OUR COMPANY, PARTICULALY IN THE QUALITY OF THE INTERACTIONS BETWEEN ALL PARTICIPANTS. WE VIEW MDG AS A VITAL RESOURCE FOR OUR COMPANY AND WOULD HIGHLY RECOMMEND ITS PROGRAMS TO ANY ORGANIZATION CONTEMPLATING THIS TYPE OF DEVELOPMENT.”

S.J. GENNO
VICE-PRESIDENT OPERATIONS
GOLDEN WINDOWS LIMITED

PERFORMANCE MANAGEMENT

MOST ORGANIZATIONS HAVE AT THEIR DISPOSAL A VARIETY OF TOOLS TO MEASURE PERFORMANCE LEVELS, COMPARE THEM TO EXPECTED ONES, AND ARRIVE AT WAYS TO ACHIEVE PEAK PERFORMANCE FROM THEIR EMPLOYEES; ALL IN AN EFFORT TO IMPROVE AND MAINTAIN ORGANIZATIONAL PERFORMANCE. THIS PAPER TRAIL IS INDISPENSABLE AND REQUIRES CONSISTENT APPLICATION AND MONITORING IN ORDER TO BE EFFECTIVE AND REACH THE INTENDED OBJECTIVES. UNFORTUNATELY, EXPERIENCE HAS SHOWN THAT PAPER WORK ALONE DOES LITTLE TO NOTHING TO IMPROVE THE BOTTOM LINE AND THE OVERALL SUCCESS OF AN ORGANIZATION. THE QUALITY OF INTERACTIONS DOES.

PERFORMANCE AND PRODUCTIVITY ARE DETERMINED BY PEOPLE. IN FACT, OUR RIGHT TO MANAGE IS GRANTED TO US BY THE VERY PEOPLE WE MANAGE. SUFFICE TO SAY THAT MANAGING PERFORMANCE IS A PEOPLE PROCESS… SIMPLY BECAUSE IT INVOLVES PEOPLE. IT’S NOT ABOUT FORMS AND RANKINGS BUT ABOUT PEOPLE, WORKING IN A CLIMATE THAT DRIVES CLEAR, DIRECT, TRANSPARENT, AND RESPECTFUL COMMUNICATION, AND FOSTERS TRUSTING PARTNERSHIPS BETWEEN MANAGERS/SUPERVISORS AND THEIR DIRECT REPORTS. PERFORMANCE MANAGEMENT IS THE RESULT OF HIGHLY DEVELOPED INTERPERSONAL AND MANAGEMENT SKILLS.

OUR HIGH IMPACT FIVE SESSION PERFORMANCE MANAGEMENT PROGRAM TACKLES THIS CHALLENGING TASK OF MANAGING PERFORMANCE; PEOPLE.

CORE COMPETENCIES

PARTICIPANTS LEARN HOW TO;

IDENTIFY KEY REASONS FOR NON-PERFORMANCE
IDENTIFY CHARACTERISTICS OF HIGH AND LOW MAINTENANCE EMPLOYEES
APPLY ROUTE CAUSE ANALYSIS OF PERFORMANCE ISSUES
USE MOTIVATION AND RECOGNITION STRATEGIES AS PERFORMANCE DRIVERS
EXECUTE PREVENTATIVE MANAGEMENT ACTIONS

VALUE ADDED SERVICE

ALL GROUP LEARNING IS SUPPLEMENTED WITH PRIVATE COACHING. THIS IS WHERE PARTICIPANTS HAVE THE OPPORTUNITY TO WORK WITH THE FACILITATOR ON AREAS THAT NEED ADDITIONAL ATTENTION. THESE CONFIDENTIAL ONE-ON-ONE SESSIONS ARE UNLIMITED AND AVAILABLE FOR THE DURATION OF THE PROGRAM AND FOR UP TO THREE MONTHS UPON COMPLETION.

PROGRAM DURATION (18 HOURS)

FIVE SESSIONS; ONE SESSION/WEEK FOR 5 CONSECUTIVE WEEKS. AN ACCELERATED FORMAT IS ALSO AVAILABLE.

COST

$8,500.00CAD/GROUP, INCLUSIVE OF ALL TRAINING MATERIALS, LEARNER WORKBOOKS, FACILITATION, CERTIFICATE OF COMPLETION, AND ONE-ON-ONE UNLIMITED COACHING SESSIONS FOR THE DURATION OF THE PROGRAM AND FOR 3 MONTHS FOLLOWING COMPLETION.

THE FIRST PROGRAM IN OUR SERIES IS CALLED BUSINESS COMMUNICATION.